Frequently Asked Questions
Yes! You can be rest assured that your safety is our top priority.
No. Most of our clients give us a key or code. Our employees are carefully screened and trained. We treat your home with the utmost care, as if it were our own.
Absolutely we do!
Of course! For every referral that results in a new recurring client, you AND the new client will receive 25% off of your next month's clean. That means that you only need to refer 4 people to equal a 100% free clean:)
Yes we do! You have the ability to pay with a credit card or bank transfer on invoices.
Residential - Upon request and availability.
Commercail - Upon request and availability.
Vacation Rental - Absolutley!! We are available 7 days per week!!
Residential - You get to pick the day and time that works best for you. We clean Monday through Friday 9-5. You can pick arrival time of 9-9:30 or 1-1:30.
Commercial - Most of our commercial accounts are after business hours Monday through Friday.
Vacation Rental - We know the importance of timing with cleaning vacation rentals. Most check out times are 11:00 am and check in 4:00 pm. We arrive promptly at 11:00 while keeping in mind sometimes guests are running a little behind. We make sure that we are a part of their great experience even when it is an unexpected late check out. We are kind, helpful, and always have a friendly smile.
We individualize cleaning services.
Every home is as unique as you are. My Montana Maid cleaning service is the key to keeping a beautiful home while making more time for who and what is most important to you. As you consider an investment in professional cleaning service, we want you to know that we care for our clients' homes as if they were our own.
How much does My Montana Maid service cost? You can reach your friendly My Montana Maid office staff by phone or submit an online request form. You will be promptly contacted to discuss your home, its cleaning requirements and your specific cleaning needs. My Montana Maid will set up a time to come to your home and take the time to walk through your home with you and discuss what your needs are.
The price to clean your home is based on many factors. The size of your home, frequency of cleaning, number of pets, level of clutter, and your floor surfaces, are some of the elements that can influence the cost of your cleaning.
No problem! Just give us 24 hour notice of your change or cancelation and we will promptly reschedule your service.
Our service is 100% guaranteed. If you are not satisfied we will return within 24 hours and re-clean any unsatisfactory areas. Our priority is to make sure you are happy with our services.
We have a variety of standared cleaning products that we use. However, if there are certain products that you would like to request we are happy to use them on your home. Just let us know in advance so that we have time to purchase them prior to the day of cleaning.
Please advise us if you have pets and provide any information regarding your pets that would be helpful for us to know. Though not a requirement, we prefer pets to be restricted from the areas we clean, for safety and also so our maids can clean your home better and more efficiently.
Our recurring customers (Residential and Commercial) are billed on the first of every month and due by the 5th. This allows My Montana Maid to be able to focus on the imortant things.....YOU!